Position Summary: .&
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The successful Training Supervisor is responsible for the initial and ongoing training of all& new hires and current crew. They must be able to coordinate training for all crew members, so they are prepared to execute friendly and enthusiastic service.& &
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Duties and Responsibilities:
Successfully perform all Front of the house (FOH) roles&
Schedule all training and follow shifts for new crew
Work as a supervisor on cruises where new crew is training to lend a helping hand and ensure the training standards are being executed
Check in crew for pre-shift meeting by ensuring all in the correct uniform per role
Provide crew with any knowledge needed to successfully execute the cruise
Keep all crew motivated throughout training
Develop strong teamwork within the crew
Assist with orientation, recruitment and training and retention of assigned vessel(s)
Ensure crew are trained and consistently follow and adheres to proper company standards
Additional job duties assigned
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Requirements & Qualifications:
High school degree or equivalent required
Understanding the ability to execute all F&B positions
Must be highly energetic and motivating
Maintain clean and professional standards
Strong communication skills
Strong organizational skills
Communicate effectively in oral and written form
Demonstrate ability to manage multiple priorities/tasks
Full product knowledge of:
Menu
Wine list
Drink list
search terms: Training+Supervisor